Deke’s notes on the real estate office sector. People no longer have to go to the office in the same way. There is now a gap between what landlord’s have to offer and what businesses are using. What matters is what customers want. Landlord’s have to adapt, however there is still a need for traditional leased office space. People no longer need to be in the office as much, nor do they need to be in the city for the same reasons. These changes have happened quickly. People are now more able to be flexible about their location bringing on the work-from-home movement. They need access to online services. Individual choice is now more important than before. Management of businesses needs to be able to measure the performance of people working remotely. In this context management operations need to devise a strategy that is effective and yet makes you different.